Mark Sanborn
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English
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In Up, Down, or Sideways, Mark Sanborn, author of the bestselling book The Fred Factor, prepares you for life's inevitable cycles of up and down-and, too often, sideways. We tend to be surprised when downturns hit us and treat them as the exception-and when times are good, we act as if they will never change. In this book, Mark shows us what we should always be doing to be prepared for these cycles and events in our lives in order to make the most...
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'>Spanish 4748""",,,,,,,,,,,,,,,,,,,
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Todos sabemos que tan buenos somos, pero ninguno de nosotros sabe que tan buenos podríamos llegar a ser. En este libro, el autor best seller Mark Sanborn muestra a sus lectores cómo cualquier persona puede ser mejor y alcanzar su verdadero potencial.En este momento, sabes cuán bueno eres. Pero ¿sabes qué tan bueno podrías llegar a ser? Parece tener sentido común: convertirte en el mejor en lo que haces, y luego seguir ese camino en automático....
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English
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Today's leaders often lack clarity and therefore the ability to execute, leaving their organizations mired in the status quo. Renowned leadership expert Mark Sanborn demystifies the essential elements of great leadership and provides a formula for leaders to achieve breakthrough success.
Culture, inspiration, and emotion--these are the three new imperatives of the intentional leader. They're the focus of consistent action that a leader must take...
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English
Description
Nine years ago, bestselling author and business consultant Mark Sanborn introduced the world to Fred, his postman, who delivered extraordinary service in simple but remarkable ways. Fred's story inspired millions. Companies-even, cities-were inspired to turn the ordinary into the extraordinary each day. Today, with stiff competition from the networked global economy, delivering extraordinary results is more important than ever. With Fred 2.0, Mark...
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Français
Description
Vous connaissez l'étendue actuelle de vos talents, mais savez-vous jusqu'o vous pourriez aller?
C'est une question de gros bon sens, n'est-ce pas? Une fois que vous êtes devenu le meilleur, vous pouvez enfin vous reposer sur vos lauriers.
Eh bien non! Lorsque vous atteignez le sommet, il est temps de redoubler d'efforts parce que vous ne faites que commencer.
L'auteur à succès et expert en leadership Mark Sanborn, lauréat du New York Times,...
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'>Spanish 4748""",,,,,,,,,,,,,,,,,,,
Description
Nuevas ideas para seguir brindando resultados extraordinariosNueve años atrás, el exitoso autor y asesor de negocios Mark Sanborn le presentó al mundo a Fred, su cartero, quien proveía un servicio extraordinario de maneras simples pero notables. La historia de Fred inspiró a millones. Las compañías, y hasta las ciudades, se inspiraron para volver lo ordinario en extraordinario cada día.Hoy, con la dura competencia de la economía global interconectada,...
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English
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You may honestly be able to say (and have others say about you) that you are the absolute best in your field, the best athlete, scholar, CEO, parent, mathematician, teacher, mechanic . . . whatever it is that you fill out the "occupation" box with. But being the best at something only means you are better than everyone else. It doesn't mean you are the best you. Your potential is higher than where you are right now.
Leadership expert and international...
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'>Spanish 4748""",,,,,,,,,,,,,,,,,,,
Description
Un libro especialmente inspirador basado en una historia verdadera, El factor Fred transmite un importante mensaje que modificara la actitud del lector hacia el trabajo y hacia la vida. El autor relata la historia real de Fred, un cartero del Servicio Postal de los Estados Unidos quien logra convertir su profesion en una apasionante carrera, llena de satisfacciones para el y sus clientes. Mark Sanborn nos ofrece en este exito editorial nacional una...
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English
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Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service. Now, you can get the world's top customer service authors to coach you and your team into excellence. Bring the exceptional customer service of Starbucks, Nordstrom's, or the Ritz Carlton into your organization with training from the best of the best in customer service training...